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Southern Style Hospitality Seminars: How to Charm Your Customers with Excellent Customer Service

December 11, 2014 @ 9:00 am - 5:00 pm | $20

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Customer service and hospitality are important aspects of  marketing and management for any business. Poor customer service, on the other hand, can be a death sentence to a business. Southern Style Hospitality Seminars provide customer service training for business owners, managers and front  line employees – anyone in your business that comes into contact with customers. While this offering of seminars is targeted towards direct farm marketers and agritourism operators, the concepts taught in this seminar will apply to anyone dealing with customers. The seminars focus on fundamental hospitality habits most people know but often forget to follow. Sessions refresh existing knowledge, provide tips for handling difficult situations and remind participants of the importance of implementing these hospitality habits. The seminar features interactive dialogue and activities. Participants will leave with a notebook of resources and a customer service action plan for their business. Come ready to share, laugh and have fun!

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